PRIVACY
POLICY

1. Introduction

Marino Lambrix ("we", "us", "our") operates the website www.marinolambrix.com and the hair salon located in Lummen, Belgium. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the Belgian Data Protection Act.

2. Data Controller

The data controller for your personal data is Marino Lambrix, Lummen, Belgium. You can contact us at:

• Email: Salon@marinolambrix.com
• Phone: +32 475 54 28 24

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact information: name, email address, phone number — when you use our contact form or book an appointment.
• Booking data: selected services, preferred dates and times — when you book through our Salonized widget.
• Communication data: messages you send us via email or phone.
• Technical data: IP address, browser type, device information — collected automatically through cookies. See our Cookie Policy.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: when you submit our contact form or accept cookies.
• Contract: when you book an appointment, we process data necessary to fulfill the booking.
• Legitimate interest: to respond to your inquiries and improve our website.
• Legal obligation: to comply with applicable laws and regulations.

5. How We Use Your Data

We use your personal data for the following purposes:

• To process and manage your appointment bookings.
• To respond to your questions and requests.
• To send you appointment confirmations and reminders.
• To improve our website and services.
• To comply with legal obligations.

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Salonized — our booking platform provider, to process appointments. Salonized acts as a data processor under GDPR.
• Hosting providers — to host our website.
• Authorities — when required by law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Booking data is retained for the duration of the client relationship plus the period required by tax law.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights:

• Right of access: you can request a copy of your personal data.
• Right to rectification: you can request correction of inaccurate data.
• Right to erasure: you can request deletion of your data ("right to be forgotten").
• Right to restrict processing: you can request we limit data processing.
• Right to data portability: you can receive your data in a structured format.
• Right to object: you can object to processing based on legitimate interest.
• Right to withdraw consent: you can withdraw consent at any time.

To exercise any of these rights, contact us at Salon@marinolambrix.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption for data transmission and secure storage practices.

10. International Transfers

Your data may be processed by third-party providers (e.g., Salonized, Google) located outside the European Economic Area. We ensure such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses.

11. Right to Complain

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit):

• Website: www.gegevensbeschermingsautoriteit.be
• Email: contact@apd-gba.be

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

13. Contact

For any questions regarding this Privacy Policy or your personal data, contact us at Salon@marinolambrix.com or call +32 475 54 28 24.